Details: Allscripts delivers the insights that healthcare providers require to generate world-class outcomes. The company?s Electronic Health Record, practice management and other clinical, revenue cycle, connectivity and information solutions create a Connected Community of Health? for physicians, hospitals and post-acute organizations.We are currently recruiting for a Clinical Project Manager in Mountain View, CA.Job Purpose and Scope:The Project Manager is an exempt position that works under general direction of the Manager of Project Office and is responsible for the successful completion of projects at customer sites. This includes the planning, organizing, and integration of all activities associated with the project.Job Duties and Responsibilities:I. Directs and supervises the implementation function for projects for multiple customers.A. Meets with customer management to identify specific implementation goals and requirements (for example; project scope, resource requirements, implementation timeframes, etc.)B. Estimates time, cost, and personnel requirements to complete implementation assignments by conferring with the customer, implementation consultants, and by researching and analyzing prior project plans.C. Performs implementation activities and tasks in accordance with the Eclipsys project management methodology.D. Creates the management project plan that Allscripts and the customer use to monitor the project status throughout the implementation process.E. Reviews and approves project plans for the different applications.F. Provides guidance to the customer by establishing procedures and setting objectives for each phase of the implementation process.G. Establishes a process for tracking issues, hours, budget, and status reporting.H. Monitors projects to ensure deadlines are being met and to help resolve issues that might impact these deadlines.I. Communicates project status to Allscripts Outsourcing site management and department areas as appropriate (for example: Technical Support Services, Business Support Services).J. Communicates project status to the customer?s project and executive management.K. Prepares monthly status reports to keep the customer and Allscripts management informed of the progress of all implementation projects.L. Helps to resolve technical or personnel problems as they occur by collecting documentation, interviewing involved parties, researching activities and formulating solutions.M. Helps to resolve operational problems and systems failures by directing and/or performing systems audits, analyzing problems and developing clear and concise methods for resolution.N. Ensures that the customer project team receives the appropriate software training as identified in the vendor contract.O. Works closely with the vendor to identify additional products and services, which may help meet the project goals as well as the business goals/objectives of the customer.P. Ensures that the implementation meets all contractual requirements, is completed on time, and within budget.Q. Identifies potential risks and delays in the implementation and documents recommended solutions.R. Builds strong, positive relationship with the customer.S. Develops and maintains an understanding of the customer?s business metrics.II. Performs financial management, administration, and planning tasks that relate to projects.A. Monitors and sets objectives and procedures to monitor project expenditures.B. Identifies variations from forecasted figures and takes appropriate corrective action.C. Performs long and short term planning activities for the project including resource levels, equipment needs, etc.III. Confers with customer management to determine implementation needs and resolve problem situations.A. Attends or conducts customer meetings to establish project requirements and design project plans.B. Keeps customer informed of progress through verbal reports, status meetings, and written reports.C. Meets with customer personnel to discuss problems or issues impairing the completion of scheduled projects and formulates strategy for correcting the situation.D. Conducts post-project meetings to present final product and ensure customer expectations and objectives have been met.E. Provides technical guidance or implements training activities for customers to strengthen their knowledge or technical skill levels.IV. Plans and implements self-improvement activities to meet current and future needs.A. Researches and tracks new technology through reading trade journals and publications, attending trade shows and technical seminars, and consulting with other healthcare, Project Managers, data processing professionals.B. Monitors changes in industry related/data processing trends, technology and regulatory changes.V. Responsible for understanding the relevant aspects of the Quality Management System and Customer Satisfaction Responsibilities relative to this job position. Responsible for performing these responsibilities fully without any exception or deviationVI. Performs other duties as assigned.Knowledge, Skills and Abilities*:• Knowledge of project management methods and techniques• Knowledge of the Allscripts standard project management methodology• Knowledge of telecommunications, network industry principles and practices• Knowledge of applications or operating systems involved• Knowledge of healthcare industry and industry trends• Knowledge of customer?s general business needs• Knowledge of system design methods and techniques• Ability to sequence and monitor multiple activities for self and others• Ability to analyze customer?s business needs and determine implementation project requirements• Ability to manage multiple projects, activities, and problem areas• Ability to make presentations to customer or center management• Ability to anticipate problems and initiate corrective action.• Ability to persuade customer to accept best solutions to identified problems or deficiencies• Ability to forecast and monitor project budget• Ability to work with all levels of customer management to ensure proper communication of project status and to identify and to identify and escalate issues as appropriate•These general KSAs represent entry-level requirements for the job. Job functions for individual positions can vary, and more specific or additional KSAs may be required.Job Entry Requirements:1. Required Education: College degree or equivalent2. Required Experience: 3+ years project management experience3. Required Certification: Project Management Institute (PMI) Project Management Professional (PMP) certification preferred
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