Details: Franklin Energy ServicesJOB DESCRIPTION POSITION: Project Coordinator REPORTS: Program Manager SummaryUnder the direction of the Program Manager, the Project Coordinator will provide support to energy advisors ensuring that information is accurate, files are maintained and continuously reviewed, and will provide continuous communication with business contacts and other stakeholders. This position is additionally responsible for qualifying customers, processing incentive applications, and assisting Utility customers and trade partners. Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Coordinate with Energy Advisors to ensure good organization and accuracy of project files, completion paperwork, and data entry--as well as communication processes to business contacts and trade partners. Assist customers with understanding how to participate in programs, how to qualify and receive project incentives, and coordinating completion of incentive applications. Maintain, update, and add entries to the program databases accurately. This may require contacting clients and trade allies. Create organization and maintain a permanent project file system. Help maintain and update additional program spreadsheets relating to project tracking and scheduling of work. Develop and distribute weekly project tracking reports, both internally and externally. Help contractors and customers to ensure they have the correct information and marketing materials to promote the energy efficiency incentives. Assist contractors through the application process for becoming registered trade partners. Organize trade partner training events, distribute invitations, event coordination. Provide assistance with customer service, scheduling, and other issues as needed. Answer the telephone and assist with mailing materials when needed. Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position: The employee may occasionally be exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate.
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